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Disputing a charge  may sound straightforward — but what happens next isn’t always clear. Whether you're a consumer flagging a suspicious...

If you've ever filed a dispute with Chase Bank, you may have asked: "What are my actual chances of winning?" You're not alone. With over...

What Is Chargeback Fraud? Chargeback fraud, also known as “friendly fraud,” occurs when a customer disputes a legitimate transaction,...

Have you recently noticed a "return item chargeback"  on your Bank of America account and wondered what it means? You're not alone. With...

Chargebacks have long been a thorn in the side of merchants, draining revenue, straining operations, and creating unnecessary friction....

When a chargeback or dispute comes through, you might notice something odd: the transaction amount  and the disputed amount  don’t always...

If you’ve ever spotted an unfamiliar charge on your bank or credit card statement, your first instinct might be to dispute it. But what...

Filing a dispute with your bank is supposed to protect you. But what happens when your dispute is denied—especially when you're sure...

Seeing “Dispute Additional Transaction” on your chargeback report or customer service log can be confusing. What does it mean? Why is the...

In today’s ecommerce landscape, chargebacks are a growing challenge—but one type is particularly frustrating for merchants: the return...

A Guide for Businesses and Consumers Introduction Have you ever looked at your bank statement and seen a transaction labeled as...

Manual chargeback dispute management may seem manageable at first glance—but it's a hidden cost center for most merchants. The lost time,...

In a fast-moving digital economy, being early can be a competitive advantage — especially when it comes to adopting AI-powered tools....

Chargeback disputes have traditionally been a slow, manual, and frustrating process. But that’s changing fast. AI is transforming how...